Terms &
Conditions

Effective: January 1, 2011

Terms & Conditions

Please read carefully before registering for any Texas Coffee School class or doing business with Texas Coffee School: By submitting payment and/or by attending any Texas Coffee School class or workshop you are agreeing that you (a) have fully read and completely agree to Texas Coffee School Terms and Conditions outlined in the Agreement below, and (b) have reviewed Texas Coffee School Terms and Conditions more than 14 days prior to the course start date.

If you do not accept and agree to Texas Coffee School Terms and Conditions outlined below, you must NOT register for any Texas Coffee School workshops or classes or seek consulting from Texas Coffee School of any kind.


Agreement

SECTION 1. TEXAS COFFEE SCHOOL

Texas Coffee School is not a career school or vocational school as defined by Texas Education Code. Texas Coffee School is a private coffee business consulting and barista training company, therefore Texas Coffee School offers no form of college credit, or degree.

SECTION 2. PAYMENT

In order to register for any Texas Coffee School class/workshop, client must pay Texas Coffee School in full, in advance, for class(es) they wish to attend, and for for each person they wish to bring. All registrations/payments are accepted via the Texas Coffee School website on the corresponding class/workshop page, or by phone (682) 710-1320 only. If Client registers by phone, Client agrees to all Terms and Conditions the same as Client registering by website. A student is not officially registered for any class until payment clears, and you receive a confirmation email stating that you are registered. This can take up to 48 hours.

SECTION 3. REFUND POLICY

• Texas Coffee School does not provide refund or reimbursement if you, a person you registered, or anyone in your party is unable to attend or does not want to attend the class or workshop you/they are registered for. Absolutely no exceptions.

• If you, a person you registered, or anyone in your party are unable to attend your class, you must contact Texas Coffee School no less that 5 business days before your class is scheduled to begin and withdraw. At that time you may either reschedule for a future class date, or place the class registration(s) on hold for up to one year from the original class date. You may only reschedule your class one time. If you do not attend the rescheduled class, the class registration is forfeit, and no refund is provided. Each rescheduled registration is subject to a $50.00 per person rescheduling fee.

• If you, a person you registered, or anyone in your party does not attend the class registered for, and Texas Coffee School is not provided advance notification, as stated above, the class registration is forfeit, and no refund or rescheduling is provided.

• Texas Coffee School will honor any reasonable refund requests where (a) you have attended at least half of the hours of the course you registered for and (b) request a refund in writing and (c) you provide a detailed explanation of your reasons for the refund (d) no later than 14 days after the course date and (e) you return all original Texas Coffee School course teaching materials received in class(es) within that same 14 day timeframe. (Texas Coffee School mailing address: P.O. Box 170213, Arlington, Texas 76003) If all above listed criteria is met and Texas Coffee School deems a refund requests reasonable, the refund can take up to 30 days to process from the date Texas Coffee School deems the refund request reasonable.

SECTION 4. COURSE DESCRIPTIONS

3-Day Coffee Business Class

3-Day Workshop Individual Classes – Time and Cost Breakdown:

Coffee Education & Business Operations Training Pt. 1 – $462.50
Coffee Education & Business Operations Training Pt. 2 – $462.50
Coffee Education & Business Operations Training Pt. 3 – $462.50
Comprehensive Coffee Business Planning & Training – $462.50
Coffee Business Ecosystem Mindset/Strategy  – $250.00

Total Combined Costs: $2100.00 / person

Business topics will include, but are not limited to: Coffee Business Profitability – 10 Essential Factors, How to Open a Coffee Shop – A Step-by-Step Roadmap, Coffee Shop Business Plan – 7 Essential Elements, Tools for Developing a Sound Coffee Business Concept, Local Market Research – 12 Critical Factors, Before You Lease or Buy a Space, Coffee Equipment and Supply Sourcing (includes a detailed list outlining every piece of equipment and small ware needed to open a coffee shop, Designing an Efficient Coffee Bar (includes 5 sample coffee bar designs that detail equipment positioning for workflow efficiency), Vendor Lists, Selecting the Right Coffee Roasting Company for You, Customer Experience Planning, Menu Planning and Profitability (includes sample menu w/ descriptions + pricing), Interviewing, Hiring, Training, and Retaining Great Employees, Operating a Coffee Shop and Creating a Positive Work Culture, Sample Coffee Shop Employee Operations Manual, Sample Coffee Shop Employee Evaluation Form, Coffee Inventory Tracking, Coffee House Recipes (includes a full recipe book), Retail Sales – Tips for increasing profitability, Budget Minded Marketing – How to level the playing field in a competitive market, without breaking the bank, Coffee Equipment Calibration Guides,

Coffee education classes will include, but are not limited to: Comprehensive Barista Training, Coffee Brewing Methods, Coffee Cupping, Drink Building – Efficiently crafting popular coffee house hot, cold, and blended beverages, and Customer Service Training.

Coffee education class topics will include, but are not limited to: Espresso history, grinder and espresso machine basics, grinder adjustment, proper espresso distribution and dosing, tamping technique, shot timing and extraction, proper milk steaming and texturing, basic pouring technique, classic drink preparation (espresso, cappuccino, latte, macchiato, Americano, and mocha), working with flavor syrups and sauces, milk science, latte art pouring techniques, equipment cleaning, customer service, determining correct coffee to water ratio, grind size, optimum brewing method, water temperature, water quality, filtering medium, coffee freshness, evaluating brewed coffee, troubleshooting poor tasting coffee, how to properly use a French press, Chemex, single cup brewer, batch brewer, iced/cold brewing methods, introduction to cold drinks, and introduction to tea.

2-Day Barista Training Class

2-Day Workshop Individual Classes – Time and Cost Breakdown:
(up to 8 hours) Espresso & Milk Skills Class – $325.00
(up to 6 hours) Quality Coffee Brewing Class – $325.00

This two-day workshop will include the Texas Coffee School Espresso & Milk Skills Class on day one, and the Texas Coffee School Brewing Methods Class on Day two.

Espresso & Milk Skills Class topics will include, but are not limited to: Espresso history, grinder and espresso machine basics, grinder adjustment, proper espresso distribution and dosing, tamping technique, shot timing and extraction, proper milk steaming and texturing, pouring technique, classic drink preparation (espresso, cappuccino, latte, macchiato, Americano, and mocha), basic equipment cleaning, customer service.

Quality Coffee Brewing Class topics will include, but are not limited to: fundamentals of quality-oriented coffee brewing, determining correct coffee to water ratio, grind size, optimum brewing method, water temperature, water quality, filtering medium, coffee freshness, evaluating brewed coffee, troubleshooting poor tasting coffee, how to properly use a French press, Chemex, Aeropress, Clever Coffee Dripper, batch brewer, cold brewed iced coffee maker.

Espresso & Milk Skills Class

Espresso & Milk Skills Class – Time and Cost Breakdown:
(up to 8 hours) Espresso & Milk Skills Class – $329.00

Espresso & Milk Skills Class topics will include, but are not limited to: Espresso history, grinder and espresso machine fundamentals, grinder adjustment, proper espresso distribution and dosing, tamping technique, shot timing and extraction, proper milk steaming and texturing, pouring technique, classic drink preparation (espresso, cappuccino, latte, macchiato, Americano, mocha, and flavored latte), basic equipment cleaning, customer service.

Quality Coffee Brewing Class

Quality Coffee Brewing Class – Time and Cost Breakdown:
(up to 6 hours) Quality Coffee Brewing Class – $329.00

Quality Coffee Brewing Class topics will include, but are not limited to: fundamentals of quality-oriented coffee brewing, determining correct coffee to water ratio, grind size, optimum brewing method, water temperature, water quality, filtering medium, coffee freshness, evaluating brewed coffee, troubleshooting poor tasting coffee, how to properly use a French press, Chemex, Aeropress, Clever Coffee Dripper, batch brewer, cold brewed iced coffee maker.

Latte Art Class

Latte Art Class – Time and Cost Breakdown:
(up to 4 hours) Latte Art Class – $329.00

Latte Art Class topics will include, but are not limited to: understanding milk chemistry, frothing pitchers, milk steaming and texturing technique latte art pouring mechanics: Heart, Ringed Heart, Rosetta, Tulip, hands-on latte art pouring with one-on-one instructor help, personal latte art pouring practice time, Tips for and tricks for practicing latte art at home, end of day student latte art throwdown.

Coffee Shop Manager Training Course

Coffee Shop Manager Training Course – Time and Cost Breakdown:
(up to 6 hours) Coffee Shop Manager Training Course – $400.00

Class topics will include, but are not limited to: Building an Effective Coffee Shop Management System, Effectively Communicating with Employees, Meeting Basic Customer Needs vs. Generating Brand Loyalty, Quality Control Through a Regimented Process, A Proactive System for Maintaining a Safe, Clean, & Friendly Environment, Pro Tools & Tactics For Handling Upset Customers, How To: Interview, Hire, Train, Review, Reprimand, Recognize & Promote Employees, Minimize Employee Turnover: Creating Positive Work Culture, How To Utilize, Coffee Shop Financial Reports, Cost of Goods Management: Short Term and Long Term, Tips & Tools for Managing Inventory, Forecasting, Budgeting & Scheduling Labor, Balancing a Cash Drawer, Cash Handling, Tips, & Deposit Procedures, Take Home References and Resources for Continued Learning.

Coffee Cupping Class

Coffee Cupping Class – Time and Cost Breakdown:
(up to 1.5 hours) Coffee Cupping Class – $26.00

Coffee Cupping Class topics will include, but are not limited to: Techniques industry pros use to taste and evaluate coffee, tasting and evaluating different seasonal coffees from different regions, coffee origins, general coffee knowledge. Note: Students will be using personal soup spoons (provided in the class) to ladle coffee out of cups for tasting. The cups students ladle from are shared by everyone in the class. Students are asked to rinse spoons in provided hot water cups between tasting from each cup. The method we use is not unique to Texas Coffee School. This is the methodology that is used all over the world for professional coffee tasting and evaluating. Although we take industry standard precautions to keep spoons clean between each cup, students that are not comfortable with the above described method of tasting coffee must not register for, or participate in this class. By registering for this class you are agreeing that you understand that you are tasting coffee from the same source others are tasting from and you realize the potential dangers in doing so.

SECTION 5. RECORDS RETENTION AND DESTRUCTION POLICY

At Texas Coffee School, we are required under Texas Education Code § 132.003(a)(8) to maintain records of your attendance, fees paid, and any refunds given for a period of at least three years from course completion, and to provide proof of such record-keeping on request to the Texas Workforce Commission or other authorized agency. After three years, all attendance, fee, and refund records will be destroyed for the protection of your privacy and payment information.

SECTION 6. LIMITATION OF LIABILITY

Based upon its prior experience Texas Coffee School will provide general instruction and consultation to Client, but Client acknowledges and understands that Client makes all final decisions and takes all actions regarding Client’s operations and future. Client accepts complete and ultimate responsibility and/or liability for all decisions and actions that may or may not occur as a result of attending Texas Coffee School Classes or engaging in agreement, and Client’s operations and future.

Texas Coffee School does not represent or warrant that Client will be profitable as a result of attending Texas Coffee School classes or from receiving consultation or advisement from Texas Coffee School,  or that consulting services or training from Texas Coffee School will be the difference between profitability and unprofitability, success and failure, financial or otherwise, of Client or Client’s business or Client’s career. Client recognizes that the success of Client’s business is the product of many variables including, but not limited to: Client personal drive, business concept, market, location, promotion, marketing, staffing, training, customer service, product quality, menu, demographics, business volume, attitude, organization, cost control, adaptability, outside factors, and business image. Client hereby waives any claim and releases Texas Coffee School, its employees, agents representing or related to Texas Coffee School from any and all claims, costs, damage or expense in any manner arising out of Texas Coffee School’s performance in classes, consulting, or under this Agreement, whether the same is known or unknown, suspected or unsuspected. Client waives any claim for incidental or consequential damages.

Client agrees to defend, indemnify and hold Texas Coffee School, its employees, agents representing or related to Texas Coffee School harmless from and against any and all actions, suits, claims, demands, causes of action, proceedings, losses, costs, expenses including, without limitation, all attorney fees and disbursements, damages, liability and fines or penalties, in any way arising out of, or relating to, connected with directly or indirectly, Texas Coffee School classes, trainings, events, gatherings, consulting, meetings, or advisement whether there is negligence or fault on the part of Texas Coffee School, it’s employees, agents representing or related to Texas Coffee School, or the other Released Parties or not.

Client assumes all risk of personal injury, including death and damage to personal property sustained during any Texas Coffee School related class, training, gathering or event and release Texas Coffee School, it’s employees, agents representing or related to Texas Coffee School from any and all liability for any injury, death or damages, suffered by the Client during or after any Texas Coffee School related, class, training, event, or gathering, whether due to negligence of the Released Parties, their respective agents, or peers.

SECTION 7. PROFESSIONAL ADVICE

Texas Coffee School recommends, and Client understands that Client should seek the advice and counseling of other professionals including, but not limited to, attorneys, bankers, accountants, real estate brokers, and other consultants before making financial or significant legally binding decisions, including without limitations signing leases, contracts, loan documents, equipment purchases, and material and supply purchases.

SECTION 8. BINDING EFFECT

This Agreement will be binding on the parties and their respective heirs, personal representatives, successors, and permitted assigns, and will inure to their benefit.

SECTION 9. AMENDMENT

This Agreement may be amended only by a written document signed by the party against whom enforcement is sought.

SECTION 10. SEVERABILITY

If a provision of this Agreement is determined to be unenforceable in any respect, the enforceability of the provision in any other respect and of the remaining provisions of this Agreement will not be impaired.

SECTION 11. GOVERNING LAW

This agreement will be governed by the laws of the state of Texas without regard for conflicts of laws principles. Any action shall be brought in either the federal or state court in Tarrant County, Texas and no other place.

SECTION 12. ATTORNEYS’ FEES

If any legal action or proceeding, including any arbitration of disputes or any appeal thereof, arising out of or relating to this Agreement, is brought by either party, the prevailing party as determined by the arbitrator shall be entitled to receive from the other party, in addition to any other relief that may be granted, reasonable attorneys’ fees, costs and expenses incurred in the action or proceeding by the prevailing party.

SECTION 13. ENTIRE AGREEMENT

This Agreement between the Client and Texas Coffee School regarding the terms of engagement in this Agreement supersedes any prior understandings and agreements, written or oral and any subsequent billing requirements, or letters submitted to Texas Coffee School by the Client. If any portion of this Agreement is held by a Court or arbitration panel to be invalid, void, or unenforceable, the remainder of the provisions shall remain in full force and effect. This Agreement may be amended only by means of a subsequent, formal written agreement between the Client and Texas Coffee School. The language used in this Agreement will be deemed to be the language chosen by Texas Coffee School and Client to express their mutual intent, and no rules of strict construction will be applied against either party.

SECTION 14. FILM AND PHOTO RELEASE

Client grants Texas Coffee School the right to broadcast, duplicate, distribute and/or televise Client image, and all material herein agreed to, for advertising, promotion, educational or public service purposes. Client hereby waives any claim to royalties or other payments in connection with the broadcast or other use of such material. Client hereby releases and discharges Texas Coffee School, the advertiser or their agents, and all those acting under their authority, from any liability by virtue of any violation of any personal or property rights which Client may have in connection with the broadcast or other use of such materials. Client hereby grants permission to the Texas Coffee School to use Client’s photograph and/or testimonial on its World Wide Web site or in other official printed publications without further consideration, and Client acknowledges the right of Texas Coffee School to crop or treat the photograph at its discretion. Client also acknowledges that the Texas Coffee School may choose not to use Client photo at this time, but may do so at its own discretion at a later date.

SECTION 15. SHARING YOUR CONTACT INFORMATION

Texas Coffee School reserves the right to supply each of its partners and/or affiliates with your contact information.

SECTION 16. COPYRIGHT

All materials presented online and in class contains information protected under International Federal Copyright laws and Treaties. Any unauthorized duplication, reprint, or use of Texas Coffee School material is strictly prohibited. We actively search for copyright infringement and you will be prosecuted to the fullest extent of the law.

Texas Coffee School is the owner, creator and developer of a unique and proprietary methodology, technology and system for coffee business consulting, coffee business training, coffee education, and barista training. Texas Coffee School will utilize the above mentioned proprietary methodology, technology and system to carry out different tasks and aspects of training and consulting. Client understands that Texas Coffee School owns and retains all right, title, and interest of all Texas Coffee School Intellectual Property (methodology, training materials, training methods, course curriculum, products, processes, taxonomy, trade secrets, know-how, show-how, trademarks, original works of authorship, and copyrights) being utilized in classes or in consulting. Unauthorized use, duplication, transmission, or distribution will be prosecuted to the fullest extent of the law. Authorization will only come from a subsequent, formal written agreement between Texas Coffee School and Client.

SECTION 17. TRAVEL EXPENSES

Client is responsible for the arrangement and payment of all travel-related expenses such as airfare, hotel, car rental, meals, etc.

SECTION 18. AUDIO AND VIDEO RECORDING

Audio and video recording are strictly prohibited at Texas Coffee School. All presentations and classes are the intellectual property of Texas Coffee School and may not be recorded under any circumstance. Texas Coffee School reserves the right to film and or record audio and video anywhere on Texas Coffee School premises.

SECTION 19. MILITARY DISCOUNT TERMS & CONDITIONS

  • Military Discount is  for United States military personnel, past and present ONLY.
  • The person that receives a Military Discount must be the student attending Texas Coffee School. Military Discounts are not transferable to others.
  • Military Discount is not extended to anyone else in the same party (or otherwise) that did not serve in the United States Military. This may require you to create separate registrations. We are happy to assist by phone if you need help.
  • To receive discount, we will take it at your word that you are indeed United States Military personnel, past or present, at time of registration/payment. However, to be admitted into any Texas Coffee School class, you must show a valid photo United States Military identification card upon arrival for class.  If you are not able to show our instructor the proper United States Military photo identification card upon arrival for class, you will not be admitted into class unless you pay the amount discounted at time of registration.  Don’t forget your Military ID!
  • Military Discount is only offered at time of original registration/payment.  We are unable to provide refunds.
  • Military Discount only applies to regular Texas Coffee School Classes.

 SECTION 20. GIFT CERTIFICATE TERMS & CONDITIONS

  • Texas Coffee School gift certificates/gift cards are non-refundable. Absolutely no exceptions.
  • Texas Coffee School gift certificates/gift cards will be active for one full from original purchase date.  If a gift certificates/gift card is not redeemed within one year from original purchase date, it will expire and will not be replaced, refunded, or extended.
  • Texas Coffee School gift certificates/gift cards can only be redeemed at regularly scheduled classes/events that still have space available.
  • Texas Coffee School gift certificates/gift cards cannot be used to purchase gift certificates/gift cards.
  • Texas Coffee School gift certificates/gift cards can not redeemable for cash and cannot be returned for a cash refund by any party.
  • Texas Coffee School gift certificates/gift cards are transferable.
  • If your transaction exceeds the amount of your Texas Coffee School gift certificates/gift cards, recipient must pay the remaining balance with a credit card, cash, or check.
  • Texas Coffee School, and/or anyone affiliated with Texas Coffee School is not responsible for lost or stolen gift cards.
  • Texas Coffee School has the right to close gift certificates/gift cards accounts and request alternative forms of payment if a fraudulently obtained gift certificates/gift cards is redeemed.
  • In the event a Texas Coffee School gift certificates/gift cards code is non-functional, your sole remedy, and Texas Coffee School’s sole liability, shall be the replacement of such gift card.