COFFEE SHOP MANAGEMENT MASTER CLASS

A 1-DAY TRAINING COURSE TO IMPROVE EXISTING COFFEE SHOP OPERATIONS,
DEVELOP EFFECTIVE MANAGERS, AND DRIVE COFFEE SHOP SUCCESS

coffee shop manager training course

 

 

 

 

 

 

 

 

NEW! – You can now choose to attend this class either in-person at Texas Coffee School or via live Zoom stream! Simply register for your preferred class date, and reply to the confirmation email with your attendance preference (in-person or Zoom) so we can make the necessary arrangements. The class runs from 9:00 AM to 3:30 PM Central Time.

Please Note: Each individual attending via Zoom must register and pay for the course. Multiple attendees under one registration are not permitted.

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The Coffee Shop Management Master Class

This transformative 1-day workshop is tailored for existing coffee shop owners and managers seeking the essential operations and management skills found in thriving coffee businesses. Led by seasoned coffee business experts, this course delivers proven processes to optimize workflows, boost profitability, reduce waste, strengthen company culture, and empower managers to lead their teams with confidence. Packed with actionable insights and detailed take-home tools, it’s the fastest and most cost-effective way to elevate your coffee shop’s operations and build a stronger management team.

Operations Training Tailored to Coffee Shops

This course tackles the unique challenges of managing a coffee shop by teaching systems to improve efficiency, maintain quality, and streamline daily operations. Key topics include people management, culture building, inventory control, cost management, waste reduction, labor forecasting, customer service, and financial performance. You’ll leave equipped with processes that not only enhance your coffee shop’s profitability but also help you achieve a healthier work-life balance.

Take-Home Resources for Immediate Impact

Participants receive a 70+ page binder packed with management tools and resources tailored to coffee shop operations. These include guides for optimizing workflows, tracking costs, setting effective menu prices, reducing waste, and fostering a positive team culture. These actionable tools are ready for immediate use, ensuring the changes you make deliver measurable and sustainable results.

For those also seeking hands-on coffee and barista training, we recommend pairing this class with our 2-Day Barista Training Class. Together, these courses offer a well-rounded foundation for a thriving coffee business.

What This Class is Not

This management-focused workshop is specifically designed for coffee shops that are already operating and want to improve their operations systems or develop their management staff. It does not include barista training, business planning, equipment recommendations, or guidance for launching a new coffee shop. If you’re planning to open or acquire a coffee shop, our 3-Day Coffee Business Master Class® is the comprehensive solution you need. Covering everything from the start-up phase to scaling, it includes all the content of this workshop and much more, making it the ultimate resource for new coffee business owners.

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Course Overview

Management Class Topics Include:

  • Building and Maintaining an Effective Coffee Shop Management System
  • Communicating Effectively With Employees and Customers
  • Reducing Turnover Through Positive Work Culture
  • Interviewing, Hiring, Training, Reviewing, Reprimanding, and Promoting Employees
  • Proactively Maintaining a Safe, Clean, and Friendly Environment
  • Implementing Quality Control and Process Consistency
  • Tools and Strategies for Handling Upset Customers
  • Utilizing Financial Reports and Understanding Cost of Goods Sold (CoGS)
  • Managing Inventory, Controlling Waste, and Setting Menu Pricing
  • Forecasting, Budgeting, and Optimizing Labor Schedules
  • Deploying Staff for Efficient Daily Workflow
  • Vendor Relationships and Cost Optimization
  • Balancing Cash Drawers, Cash Handling, Tips, Deposits, and Financial Procedures
  • Time Management and Delegation for Managers
  • Using Modern Tools to Streamline Operations
  • Creating Memorable Customer Experiences Through Standout Moments
  • Meeting Customer Needs and Generating Brand Loyalty
  • Developing a Balanced Coffee Shop Ecosystem: Customer, Employee, and Store Needs
  • Comprehensive Resources for Continued Learning
coffee shop manager training class 1-day coffee shop management master class at Texas Coffee School Coffee shop management training master class at Texas Coffee School
coffee shop manager training class

Plan Your Trip

Nearby Airports

DALLAS FORT WORTH (DFW)
DALLAS LOVE FIELD (DAL)

NEARBY HOTELS

Hampton Inn & Suites - Arlington South (DISCOUNTED RATE)
1100 E. Interstate 20
Arlington, TX 76018
(Partner Hotel - Discounted Rate)
(817) 419-3700 | WEBSITE

ALOFT DALLAS ARLINGTON (DISCOUNTED RATE)
4432 S. Collins Street
Arlington, TX 76018
(Partner Hotel - Discounted Rate)
(682) 321-7575 | WEBSITE

RESIDENCE INN DALLAS ARLINGTON SOUTH (DISCOUNTED RATE)
801 Highlander Blvd.
Arlington, Texas 76015
(Partner Hotel - Discounted Rate)
(817) 465-2244 | WEBSITE

CLASS LOCATION & TIME

Coffee Shop Management Training Course

9:00am – 3:30pm
Lunch will be provided

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GIVE A GIFT CERTIFICATE

Use training as a tool to incentivize your team, and raise employee morale.

Our professional coffee classes are the perfect tool to incentivize your team, boost morale, and to provide an opportunity for employee growth and development. A gift certificate is valid for one full year from purchase date! The recipient can simply use their gift card to register in any upcoming course with seating still available. Please allow up to 24 business hours for email delivery of gift certificate.

Purchase a Gift Certificate
Please Read Before Registering

By submitting payment and/or by attending any Texas Coffee School class you are agreeing that you (a) have fully read and completely agree to the Texas Coffee School Terms & Conditions, (b) have reviewed the course description and Refund & Rescheduling Policy within our Terms & Conditions more than 14 days prior to the course start date, (c) you understand no exceptions will be made to our Refund & Rescheduling Policy (d) you understand that Texas Coffee School does not offer refunds if you, or someone you are registering are unable to attend, or do not attend the class, (e) you may only reschedule if all criteria in our Refund & Rescheduling Policy are met** and (d) Texas Coffee school is not a career school or vocational school as defined by the Texas Education Code.

* Discounted price only applies to currently posted class dates. Some exclusions apply. Please contact us if you have questions.
** Review Terms & Conditions in their entirety for full clarification

Coffee Shop Manager Training Course Cost Breakdown:
The Coffee Shop Management Ecosystem – $300.00
Managing Store Financials – $249.00

Total Combined Costs: $549.00 / person