COFFEE SHOP MANAGEMENT MASTER CLASS

A 1-DAY TRAINING COURSE TO IMPROVE EXISTING COFFEE SHOP OPERATIONS,
DEVELOP EFFECTIVE MANAGERS, AND DRIVE COFFEE SHOP SUCCESS

coffee shop manager training course

 

 

 

 

 

 

 

 

NEW! – You can now choose to attend this class in person at Texas Coffee School or join via live Zoom stream! Simply register for your preferred class date and reply to your confirmation email with your attendance preference (in-person or Zoom) so we can make the necessary arrangements. The class runs from 9:00 AM to 4:30 PM Central Time.

Please Note: Each individual attending via Zoom must register and pay for the course. Multiple attendees under one registration are not permitted.

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The Coffee Shop Management Master Class

This transformative 1-day workshop is designed for owners and managers of existing coffee shops who want to improve operations, develop leadership skills, and run a more profitable, well-structured business. Whether you’re an owner refining your approach or a newly promoted manager stepping into leadership, this course provides proven systems to boost efficiency, increase profitability, and build a positive, productive workplace.

Led by seasoned coffee business experts, this class delivers actionable insights and take-home tools to help you regain control of your time, empower your team, and elevate your coffee shop’s overall performance. It’s the fastest, most cost-effective way to create a stronger, more sustainable coffee business.

Master the Systems Behind Thriving Coffee Shops

A thriving coffee shop isn’t built on great coffee alone—it succeeds with smart systems and strong leadership. This course provides step-by-step processes to improve efficiency, control costs, reduce waste and turnover, and ensure consistent quality and productivity.

You’ll gain practical skills in leadership, team building, inventory control, labor forecasting, customer service strategies, and financial performance. Designed for both owners and managers, this program provides the tools to build a profitable, well-run business while avoiding burnout.

Actionable Tools for Immediate Impact

Every student takes home a 70+ page binder packed with proven management tools and coffee shop-specific operations guides that are ready for immediate use. These include step-by-step strategies for cost control, waste reduction, pricing, team management, and maintaining a thriving company culture. Use these resources long after the class ends to track performance, streamline operations, and reinforce what you’ve learned.

Need coffee and barista training too? Pair this class with our 2-Day Barista Training Class for a complete training solution tailored to established coffee businesses.

What This Class is Not

This class is designed specifically for existing coffee shops looking to improve their operations systems or develop management staff. It does not cover barista training, business planning, equipment selection, or the step-by-step process of opening a new shop. If you are starting a coffee shop, our 3-Day Coffee Business Master Class® provides everything you need to launch, grow, and scale successfully—including all the content from this workshop and much more.

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Course Overview

Management Class Topics Include:

  • Building and Maintaining an Effective Coffee Shop Management System
  • Communicating Effectively With Employees and Customers
  • Reducing Turnover Through Positive Work Culture
  • Interviewing, Hiring, Training, Reviewing, Reprimanding, and Promoting Employees
  • Proactively Maintaining a Safe, Clean, and Friendly Environment
  • Implementing Quality Control and Process Consistency
  • Tools and Strategies for Handling Upset Customers
  • Utilizing Financial Reports and Understanding Cost of Goods Sold (CoGS)
  • Managing Inventory, Controlling Waste, and Setting Profitable Menu Pricing
  • Forecasting, Budgeting, and Optimizing Labor Schedules
  • Deploying Staff for Efficient Daily Workflow
  • Vendor Relationships and Cost Optimization
  • Balancing Cash Drawers, Cash Handling, Tips, Deposits, and Financial Procedures
  • Time Management and Delegation for Managers
  • Using Modern Tools to Streamline Operations
  • Creating Memorable Customer Experiences Through Standout Moments
  • Meeting Customer Needs and Generating Brand Loyalty
  • Developing a Balanced Coffee Shop Ecosystem: Customer, Employee, Store, and Your Needs
  • Comprehensive Resources for Continued Learning
coffee shop manager training class 1-day coffee shop management master class at Texas Coffee School Coffee shop management training master class at Texas Coffee School
coffee shop manager training class

Plan Your Trip

Nearby Airports

DALLAS FORT WORTH (DFW)
DALLAS LOVE FIELD (DAL)

NEARBY HOTELS

Hampton Inn & Suites - Arlington South (DISCOUNTED RATE)
1100 E. Interstate 20
Arlington, TX 76018
(Partner Hotel - Discounted Rate)
(817) 419-3700 | WEBSITE

ALOFT DALLAS ARLINGTON (DISCOUNTED RATE)
4432 S. Collins Street
Arlington, TX 76018
(Partner Hotel - Discounted Rate)
(682) 321-7575 | WEBSITE

RESIDENCE INN DALLAS ARLINGTON SOUTH (DISCOUNTED RATE)
801 Highlander Blvd.
Arlington, Texas 76015
(Partner Hotel - Discounted Rate)
(817) 465-2244 | WEBSITE

CLASS LOCATION & TIME

Coffee Shop Management Training Course

9:00am – 4:30pm
Lunch will be provided

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GIVE A GIFT CERTIFICATE

Use training as a tool to incentivize your team, and raise employee morale.

Our professional coffee classes are the perfect tool to incentivize your team, boost morale, and to provide an opportunity for employee growth and development. Our gift certificates arrive quickly, are transferrable, and can be redeemed easily in our normal online checkout process.

Purchase a Gift Certificate
Please Read Before Registering

By submitting payment and/or by attending any Texas Coffee School class you are agreeing that you (a) have fully read and completely agree to the Texas Coffee School Terms & Conditions, (b) have reviewed the course description and Refund & Rescheduling Policy within our Terms & Conditions more than 14 days prior to the course start date, (c) you understand no exceptions will be made to our Refund & Rescheduling Policy (d) you understand that Texas Coffee School does not offer refunds if you, or someone you are registering are unable to attend, or do not attend the class, (e) you may only reschedule if all criteria in our Refund & Rescheduling Policy are met** and (d) Texas Coffee school is not a career school or vocational school as defined by the Texas Education Code.

* Discounted price only applies to currently posted class dates. Some exclusions apply. Please contact us if you have questions.
** Review Terms & Conditions in their entirety for full clarification

Coffee Shop Management Master Class Cost Breakdown:
Operations & Leadership Development – $499.00
Financial & Business Systems – $499.00
Specialized Training & Implementation Strategies – $202.00

Total Combined Costs: $1200.00 / person