coffee shop manager training course









NEW! – You now have the option to attend this class in-person at Texas Coffee School, OR via Zoom live stream! Just register for the class date you’d like to attend below and respond to the confirmation email with your attendance preference (in-person, or via Zoom) so we can make proper arrangements. Class begins at 9:00am Central Time and goes to 3:00pm. (Please Note: Each person watching/attending via Zoom must register and pay for the course. We do not allow multiple attendees under one registration.)


This coffee shop management training course is a highly detailed single day workshop designed to be the turn-key solution for coffee shop, bakery, and cafe owners that need to get themselves or their coffee shop managers trained and up to speed on critical business operations and management skills to effectively run a coffee shop.

With an emphasis on making course curriculum easy to understand and absorb, our team of coffee business experts created a management training program that focuses on the key factors that can make the biggest impact on a coffee shop’s day-to-day operations. This class is perfect for existing coffee shops and/or shops that recently hired or promoted a new manager.  Students will come away from this coffee shop management training course equipped with the practical knowledge of what it takes to be an effective team leader and manager of operations as it relates to the company’s customer needs, employee needs, and store needs.  Each student will be provided a detailed binder of class notes and management resource materials to take home.

If your employee also needs coffee & barista training, register them in our upcoming
2-Day Barista Training Class too. That’s all they’ll need!

What this class is not: This class is not an alternative to our 3-Day Coffee Business Master Class. This class is designed for coffee shops that are already open and need to refine their management process or that need management staff training. This management course includes no barista training, business planning, equipment recommendations, etc. If you are opening a coffee shop business, our 3-Day Coffee Business Master Class includes all info, tools, and training you need, including the information and resources covered in this course.


Register Now

Select a Class Date to Register

Don’t see what you’re looking for? Contact Us

Course Overview

Management Class Topics Include:

  • Building an Effective Coffee Shop Management System
  • Effectively Communicating With Employees
  • Meeting Basic Customer Needs vs. Generating Brand Loyalty
  • Quality Control Through A Regimented Process
  • A Proactive System For Maintaining A Safe, Clean, & Friendly Environment
  • Pro Tools & Tactics For Handling Upset Customers
  • How To: Interview, Hire, Train, Review, Reprimand, Recognize & Promote Employees
  • Minimize Employee Turnover: Creating Positive Work Culture
  • How To Utilize Coffee Shop Financial Reports
  • Cost Of Goods Management: Short Term + Long Term
  • Tips & Tools For Managing Inventory
  • How To Calculate and Manage Waste
  • Forecasting, Budgeting & Scheduling Labor
  • Balancing A Cash Drawer, Cash Handling, Tips, & Deposit Procedures
  • Take Home References & Resources for Continued Learning
coffee shop manager training class coffee shop manager training class
coffee shop manager training class

Plan Your Trip

Nearby Airports



Hampton Inn & Suites - Arlington South (DISCOUNTED RATE)
1100 E. Interstate 20
Arlington, TX 76018
(Partner Hotel - Discounted Rate)
(817) 419-3700 | WEBSITE

4432 S. Collins Street
Arlington, TX 76018
(Partner Hotel - Discounted Rate)
(682) 321-7575 | WEBSITE


Coffee Shop Management Training Course

9:00am – 3:00pm
Lunch will be provided

Download Map Contact Us
holiday gift certificates


Use training as a tool to incentivize your team, and raise employee morale.

Our professional coffee classes are the perfect tool to incentivize your team, boost morale, and to provide an opportunity for employee growth and development. A gift certificate is valid for one full year from purchase date! The recipient can simply use their gift card to register in any upcoming course with seating still available. Please allow up to 24 business hours for email delivery of gift certificate.

Purchase a Gift Certificate
Please Read Before Registering

By submitting payment and/or by attending any Texas Coffee School class you are agreeing that you (a) have fully read and completely agree to the Texas Coffee School Terms & Conditions, (b) have reviewed the course description and Refund & Rescheduling Policy within our Terms & Conditions more than 14 days prior to the course start date, (c) you understand no exceptions will be made to our Refund & Rescheduling Policy (d) you understand that Texas Coffee School does not offer refunds if you, or someone you are registering are unable to attend, or do not attend the class, (e) you may only reschedule if all criteria in our Refund & Rescheduling Policy are met** and (d) Texas Coffee school is not a career school or vocational school as defined by the Texas Education Code.

* Discounted price only applies to currently posted class dates. Some exclusions apply. Please contact us if you have questions.
** Review Terms & Conditions in their entirety for full clarification

Coffee Shop Manager Training Course Cost Breakdown:
The Coffee Shop Management Ecosystem – $300.00
Managing Store Financials – $249.00

Total Combined Costs: $549.00 / person