Managing People, Processes, and Profitability at Your Coffee Shop
Many of us who manage coffee shop operations are familiar with the frustrating loop that comes with working in the business rather than on the business. It’s like the movie Groundhog’s Day. After the alarm clock goes off each morning, we tackle a never-ending to-do list at the coffee shop from open to close: taking inventory, ordering ingredients, serving customers, posting on social media, planning the next week’s schedule.