The year 2020 has brought about change to just about every industry. Restaurant and coffee shop businesses have found innovative ways to keep their doors open. Massive layoffs have shifted the job market. People have had to re-evaluate the ways they spend their time.
As coffee educators, we work with students who are opening or already own coffee shops all around the world. Through our students (and because we’re constantly researching and updating our curriculum to be the best in the business),
As a coffee shop owner, your baristas are the heart and soul of your business. Talented baristas can turn first-time customers into loyal brand advocates who come back to your coffee shop again and again. On the other hand, baristas with inconsistent coffee skills or lacking customer service can be a liability. That’s why it’s so important to offer your staff comprehensive barista training.
The quality of your baristas will dictate the quality of your customer experience.
One of the biggest problems that coffee professionals face is consistency. Enter auto tampers. Without them, is it possible to get consistent 20-30 second shots of espresso every single time? Probably not. Let’s review why.
Baristas have to be consistent on many variables, including:
We all know someone who always has a coffee in their hand. It’s that coffee enthusiast that admires the craft, or simply depends on caffeine. If you know someone who tinkers in their kitchen for hours brewing coffee different ways, or regularly reads books on the science of coffee brewing, then you need to prepare to give them a coffee gift this holiday season they’ll surely use.
Creating your at-home coffee brewing station is full of fun and excitement as you begin to imagine hand-crafting your own cafe quality drinks in your own kitchen everyday! Unfortunately, and often in many homes around the country, the focus is more heavily weighted toward aesthetics, and rarely the mechanics or functionality.